How we handle
your information.

Contact form: when you submit the form, we receive your first name, last name, email address, optional business or project name, and your message.

Website analytics: we use Google Analytics to see how people use the site, such as which pages are visited, device type, approximate region, and how you arrived here. Analytics does not include the text of your contact form message.

Technical logs: like most websites, our hosting may record standard data such as IP address, browser type, and time of visit for security and uptime.

We use your form details to read your inquiry, reply to you, and continue the conversation if we work together.

We use analytics to understand what content is useful and to improve performance and layout.

Under the Protection of Personal Information Act (POPIA), we rely on your consent when you tick the privacy checkbox on the form, and on our legitimate interest in running and improving a professional business website.

We do not sell or rent your personal information.

Form messages are delivered to our team through Brevo (our email service). Brevo processes that data only so we can send and receive email.

Analytics data is processed by Google as our analytics provider. Google’s own policies describe how they handle that data.

We only share information further if the law requires it, or if you ask us to (for example, introducing a partner on your project with your permission).

We keep contact messages and related email for as long as we need to respond, run a project, or meet tax and legal record-keeping duties. After that, we delete or anonymise records where we can.

Analytics is kept in line with our Google Analytics settings, usually in summary form rather than as individual browsing histories.

The site is served over HTTPS. Access to our email and project systems is limited to people who need it for their work.

No online service is perfectly secure. We choose reputable providers and apply sensible safeguards, but we cannot guarantee absolute security.

Under POPIA you can ask what personal information we hold about you, ask us to fix it if it is wrong, or ask us to delete it when we no longer have a lawful reason to keep it.

You can object to certain processing where the law allows. You can withdraw consent for optional marketing at any time. That will not affect replies we already sent about a genuine project inquiry.

If you believe we have not handled your information properly, you may complain to the Information Regulator of South Africa.

• Ask for a copy of your personal information
• Ask us to correct inaccurate details
• Ask us to delete information we no longer need
• Object to processing in situations covered by law
• Complain to the Information Regulator if needed

Google Analytics may use cookies or similar technologies to measure traffic. You can limit tracking through your browser settings or ad-blocking tools.

We do not use cookies to sell advertising based on your browsing on this site.

This site is aimed at businesses and adults. We do not knowingly collect information from anyone under 18.

We will revise this policy if our tools, legal duties, or how we work changes. The date above shows the latest version.

Email us at info@matjilaphiri.co.za, call +27 67 032 2398, or +27 76 793 0880. We are available Mon to Fri, 9:00 to 17:00.